Bryan Beltrán
Software Engineer II
Software Engineer focused on scalable tools and platform integrations that support high-volume customer care operations. Experienced in AWS event-driven architectures, backend observability, and infrastructure-as-code. Focused on clean abstractions, resilient systems, and removing friction for developers. Open to remote roles and well-versed in collaborating across distributed engineering teams.
Skills
Languages & Frameworks: PHP, Python, JavaScript (Node.js, TypeScript), Java
Cloud & Infra: AWS (Lambda, SQS, SNS, S3, Kinesis, Firehose), Terraform
APIs & Tooling: REST, GraphQL, Postman, Git
Databases: MySQL, Microsoft SQL Server, Oracle SQL
Monitoring & CI/CD: Dynatrace, Splunk, Vercel, Jenkins
Experience
Software Engineer II — Chewy
Jan 2022 – PresentHybrid – Twin Cities, MN (Distributed Team)
- Owned the design, development, and operation of backend services powering CRM integrations and customer support workflows across a high-volume, mission-critical customer care platform.
- Led migration of observability tooling from Splunk to Dynatrace across multiple services, coordinating contractor execution and implementing dashboards, alerting, and monitoring standards, enabling retirement of a $2M annual contract.
- Developed and delivered Dynatrace training sessions for engineers and product managers, accelerating adoption of observability best practices across teams.
- Designed and built a Chrome extension that streamlines customer care troubleshooting by replacing manual Chrome DevTools-based workflows with automated capture of network logs, console output, screen recordings, and browser metadata, reducing friction in bug reporting and accelerating engineering triage.
- Designed and implemented event-driven automation using AWS SNS, SQS, and Lambda to automatically close shipped and canceled order cases, reducing agent workload and saving an estimated $480K annually.
Software Engineer — Calabrio, Inc.
Apr 2020 – Jan 2022Hybrid – Minneapolis, MN
- Built backend tooling to automate tenant provisioning and IAM configuration in a multi-tenant CRM SaaS platform.
- Developed reusable Java libraries to validate authentication and service interactions, ensuring tenant isolation and security across shared infrastructure.
- Participated in pilot of behavior-driven specifications (Cucumber) to clarify backend logic and improve alignment between engineering and product teams.
QA Automation Engineer — Quality Bicycle Products
Jun 2018 – Mar 2020Bloomington, MN
- Maintained and extended Java libraries built on Page Object Model patterns to support stability of ecommerce and fulfillment platforms.
- Owned and configured Jenkins pipelines, integrating gate logic and failure thresholds to improve CI reliability and reduce bad deploys.
- Collaborated with backend engineers to identify integration points and improve release consistency across systems.
Projects
Personal and side projects. Details and source code available at bryanbeltran.us/projects.
- SeedStarter – Garden planning tool that shows ideal planting windows based on USDA zone and frost data (TypeScript, turf.js).
- GovDataHub – Platform for collecting, organizing, and exploring government data in one place.
- Browser Listener – Browser utility for observing page activity and experimenting with browser events.
- The Gathering Project – Website for a nonprofit organization. Built with Next.js and hosted on Vercel.